POLICIES

NEW - SALON POLICY - PLEASE READ

Coronavirus (COVID-19) Infection Prevention & Control Policy

For

Bare Beauty & Tanning Boutique

All of us have been affected by the coronavirus (COVID-19) pandemic. We have missed being able to offer you the treatments that we know you love, and we are looking forward to seeing you again soon.

Our priority is to keep you as safe as possible, and prior to re-opening the salon we implemented a number of changes which we would like to make you aware of. During the time the salon was shut, we have completed the Coronavirus (COVID-19) Infection Prevention and Control course which is accredited by the Guild of Professional Beauty Therapists Ltd, the UK trade body for our industry. We have since made a number of changes in the way that we operate that you will notice when you next visit.

Booking Appointments

If I or any of our staff feel ill or have symptoms of C0VlD-19, they will self-isolate immediately and not come into the salon. This may mean that we have to cancel your appointment at short notice. We appreciate that this may be inconvenient but it is done entirely for your own safety. If your appointment is cancelled you will be able to re-book again or ask for a full refund/ voucher.

If you or any of the people you live with feel ill or display any symptoms of C0VlD-19 – please advise us as soon as possible and DO NOT COME TO THE SALON FOR YOUR APPOINTMENT. We have amended our booking terms and conditions and you will not be charged for any appointments which you miss due to illness/ other.

Appointments can be booked online or via the phone.

Visiting the Salon

For your safety and to maintain social distancing, we ask that you attend your appointments as close to the appointment time as possible. Please do not turn up early for appointments as this may mean that you come into contact with other clients who are just leaving.

We have increased the frequency of cleaning in the salon including making sure that common surfaces, toilets door handles etc. are wiped clean using disinfectant products between each client.

Please use the toilet at home before arriving.

All tools and equipment will be disinfected or sterilised in line with the specific manufacturers’ instructions for your safety between every treatment.

Wherever possible we will utilise environmentally, friendly, single use items during a treatment that will be disposed of safely after use in order to protect you from cross infection.

You will have access to soap and hot water to wash your hands with as soon as you enter the salon and we will also have hand sanitiser available for you to use when you come into the salon.

Please attend your appointments alone.

No mobile phone use during the appointment.

Masks are essential. If you have a mask please bring it with you, otherwise one can be purchased from the salon on arrival.

Please don’t be surprised or upset if all our staff are using personal protective equipment (PPE) during your visit and during your treatment. This may include disposable gloves / facemasks / visors/ aprons where appropriate. This is to keep us and our clients safe.

We can confirm that the laundering of salon towels and uniforms is a priority, we can assure you that all salon laundry is washed at 60 degrees C.

All disposable items are bagged and safely removed from the treatment area everyday.

Our treatments

We have carried out a risk assessment on all treatments and we are confident that we can continue to provide these safely, alongside government guidelines. This will be closely monitored and changed accordingly.

During your treatment

Our staff understand the importance of hand hygiene and we will ensure that we wash our hands in according with NHS recommendations before the start of your treatment.

We will try to make your treatment as safe, comfortable and enjoyable as possible. If you have any concerns about your treatments please let us know and we will do what we can to satisfy you.

After the treatment

In order to avoid handling of cash, we would prefer if you could pay for your treatment using the exact change, by card / or in advance using bank transfers.

All of these procedures have been implemented for your safety and that of our staff. We will continue to take advice from the Government and the NHS regarding safe practice and will amend them as necessary.

Thanks you for your understanding.

Sophie Elizondo-Darwin

Bare Beauty

06/07/2020

GENERAL INFORMATION

HOW TO BOOK AN APPOINTMENT

PLEASE CALL 01706 551080 AND WE WILL BE HAPPY TO DISCUSS YOUR NEEDS, ADVISE YOU WHICH TREATMENT WOULD BE BEST FOR YOU AND BOOK YOUR APPOINTMENT AT A TIME TO SUIT YOU. CALLS AND VOICE MESSAGES WILL BE ANSWERED DURING OUR OPENING HOURS.

CHOOSE THE DATES AND TIMES THAT SUIT YOU, AS WELL AS PICKING YOUR FAVORITE STAFF MEMBER, WHEN BOOKING ONLINE.

SALON ONLINE BOOKING SYSTEM
BOOK AN APPOINTMENT 24/7
RECIEVE TEXT REMINDERS
RECIEVE CONFIRMATION EMAILS

AFTER MAKING YOUR ONLINE BOOKING YOU WILL RECEIVE AN EMAIL FROM THE SALON TO CONFIRM THIS BOOKING AND OUR POLICIES REGARDING CANCELLING/RE SCHEDULING APPOINTMENTS AND PATCH TESTING. IF YOU HAVE ANY QUESTIONS PLEASE CONTACT THE SALON IMMEDIATELY ON
01706 551080

BY BOOKING AN APPOINTMENT YOU AGREE TO OUR POLICIES BELOW THESE ARE ALSO CLEARLY OUTLINED ON OUR BOOKING PLATFORMS.

CANCELLING YOUR APPOINTMENT
WE REGRET THAT IN SOME CASES THAT IT MAY BE NECESSARY TO TREAT APPOINTMENTS AS CANCELLED FOR CLIENTS ARRIVING MORE THAN 15 MINUTES LATE. PLEASE BE AWARE THAT ARRIVING LATE WILL REDUCE YOUR TREATMENT TIME.

REPEATED APPOINTMENT CANCELLATION WILL REQUIRE PRE-PAYMENT FOR ALL FUTURE APPOINTMENTS. PRE PAID APPOINTMENTS ARE NON REFUNDABLE.

PATCH TESTS
YOU WILL BE INFORMED AT THE TIME OF BOOKING IF YOUR SERVICE REQUIRES A PATCH TEST. THIS IS ALSO CLEARLY OUTLINED ON OUR WEBSITE AND ONLINE BOOKING. A PATCH TEST MUST BE PERFORMED AT LEAST 24 HOURS BEFORE TREATMENT (EVEN IF YOU HAVE HAD THIS TREATMENT IN ANOTHER SALON)
IF YOU ARE UNABLE TO COME INTO THE SALON FOR THIS PLEASE CALL US IMMEDIATELY, FAILURE TO HAVE THE PATCH TEST MAY RESULT IN YOUR APPOINTMENT BEING CANCELLED AND A CANCELLATION CHARGE WILL APPLY.

NEW CLIENTS
PLEASE ALLOW ENOUGH TIME FOR YOUR JOURNEY TO THE SALON, WE ARE HAPPY TO GIVE YOU DIRECTIONS.
WE WOULD SUGGEST THAT YOU ARRIVE AT LEAST 5 MINUTES BEFORE YOUR APPOINTMENT TIME. THIS WILL GIVE YOU A CHANCE TO FILL IN ANY RELEVANT PAPER WORK AND RELAX IN OUR COMFORTABLE WAITING AREA BEFORE YOUR TREATMENT.

PRIVACY POLICY
WE WILL TREAT ALL YOUR PERSONAL INFORMATION AS CONFIDENTIAL. WE WILL KEEP IT IN A SECURE FILE AND WE WILL FULLY COMPLY WITH ALL APPLICABLE UK DATA PROTECTION AND CONSUMER LEGISLATION.

YOUR FILE
During Consultation you agree to keep your personal record held by the salon updated with your full contact details – which will enable us to contact you in the event of any change relating to your appointments. Where possible, please provide both landline and mobile telephone numbers.

CHILDREN IN THE SALON
FOR INSURANCE REASONS, AND OUT OF CONSIDERATION FOR OTHER CLIENTS WE ASK THAT YOU DO NOT BRING CHILDREN INTO THE SALON, IT IS A DANGEROUS ENVIRONMENT AND WE CANNOT ACCEPT THE ROLE AS GUARDIAN TO CHILDREN WHILST YOU ENJOY YOUR TREATMENT.
PLEASE TAKE INTO ACCOUNT ANY SCHOOL HOLIDAYS WHEN BOOKING YOUR APPOINTMENT AND CALL US SHOULD YOU NEED TO RE-SCHEDULE.

PARKING
THE SALON DOES NOT HAVE ITS OWN PARKING AND SO SHARE THE SURROUNDING STREETS WITH OTHER BUSINESSES AND HOMES, THERE IS ON-STREET PARKING ALONG DALE STREET, AT THE CO-OP AND BEHIND THE SALON.
(PLEASE BE RESPECTFUL OF OUR NEIGHBOURS)

THANK YOU. BARE BEAUTY TEAM.

NEW - SALON​ POLICY - PLEASE READ

NEW - SALON POLICY - PLEASE READ